Terms of Service

These terms govern your use of Billaroo, our invoicing and bookkeeping software. By creating an account or using the service, you agree to them. Please read them alongside our Privacy Policy.

The service

Billaroo helps you create tax invoices and quotes, record expenses, import and reconcile bank statements, produce GST/BAS figures and reports, and export clean records for your accountant. We add and improve features over time; we may change or discontinue parts of the service, and will give reasonable notice of significant changes where we can.

Your account

You're responsible for keeping your login details secure and for activity under your account. We strongly recommend turning on two-factor authentication. Tell us promptly if you suspect unauthorised access. You must be at least 18 and use Billaroo for a genuine business or sole-trader purpose.

Cost and advertising

• Billaroo is free to use. There's no subscription, no per-invoice charge and no card required — you get unlimited invoicing, GST tax invoices, expenses, bank reconciliation and BAS figures at no cost.
• It's supported by advertising, not subscriptions. You'll see simple, contextual ads on our public pages — such as the home page, pricing page and guides. There are no ads inside your bookkeeping workspace, and we don't use your business records or behavioural tracking to target them.
• You're not the product. We don't sell your personal information. How we handle advertising and data is set out in our Privacy Policy.
• Free today — and we won't trap you. Billaroo is free now and for the foreseeable future. We can't honestly promise "free forever" in writing, so if the funding model ever needs to change we'll give you fair notice first — and because there's no lock-in, you can export everything and leave at any time.

Acceptable use

Please don't misuse Billaroo — for example, don't use it for anything unlawful, don't try to break, overload or gain unauthorised access to the service or other businesses' data, and don't upload malicious files. We may suspend or close an account that does.

Your data

Your business records are yours. We store and process them to provide the service, as described in our Privacy Policy. There's no lock-in: you can export your data at any time. We keep our own independent backups to protect against data loss, but you're responsible for keeping your own copies of anything critical.

Not financial or tax advice

Billaroo is a tool to help you keep records and prepare figures. It is not accounting, tax or legal advice, and it doesn't replace your accountant. You're responsible for the accuracy of what you enter and for meeting your own tax and reporting obligations. Check important figures with a qualified adviser.

Availability and warranties

We work hard to keep Billaroo available and accurate, but we provide the service "as is" and can't guarantee it will be uninterrupted or error-free. Nothing in these terms excludes rights or guarantees you have under the Australian Consumer Law that cannot be excluded.

Limitation of liability

To the extent the law allows, Billaroo isn't liable for indirect or consequential loss. Because the service is provided free of charge, our total liability to you for any claim is limited to AUD $100. This doesn't limit any liability that can't be limited by law, including under the Australian Consumer Law.

Ending your use

You can close your account at any time. We may suspend or close an account that breaches these terms or that we're required to close by law. When an account is closed, we delete its data in line with our Privacy Policy — so export anything you want to keep first.

Governing law and changes

These terms are governed by the laws of Australia. We may update them from time to time; we'll change the "last updated" date above and, for significant changes, notify you in the app or by email. Continuing to use Billaroo after a change means you accept the updated terms.

Contact us

Questions about these terms? Email support@billaroo.net.